So, I went to my trusty computer, turned it on, and then watched as the little spinning wheel just keep spinning and spinning and spinning. After nothing happened for awhile, I looked at the router. No magic green light for anything related to the internet. So I unplugged it and plugged it back in. Still no results. After a few more attempts, I had to face the reality: we had nothing coming to our house.
Usually in this situation, I wait to see how things develop. However, this time dinner was on the line, so we needed some action, and we needed it now. So I took a drastic step and called TE Data.
After a few menus, the man on the line told me that the problem was simple: we hadn’t paid our internet, which was due on the 24th. All we had to do was get somebody over to TE Data, pay some money, and wait for it to get turned back on.
At this point in the states, I would have said OK and sent Brandon racing over with some cash as soon as he got home. But I’m an expat now, and I live in Egypt. Things are different here. Instead, I told him he was wrong. We had paid already, and we had paid two months in advance. Yes, he told me, but our two months were up. No, I told him, that wasn’t right because we only got internet three weeks ago. No you don’t understand he told me, you can’t pay three months in advance, only two.
At this point, I entered my expat persona with full force: I started yelling. No! I told him, YOU don’t understand – we just paid three weeks ago!! We paid two months in advance!! The internet should be working!!
Then he told me to hold on a minute while he checked with billing. Full of apologies, he came back in a minute. ‘I’m so sorry madam, there was a mistake. We’ll have it back on in less than two hours.’
I should think so.